Last Updated: June 01, 2021
Thank you for visiting Nevaluer Technologies. Together with the Privacy Policy, these Terms of Service are a contractual Agreement between Nevaluer and our users, so please read them carefully before accessing or using Nevaluer Software products and services. In consideration of the mutual promises contained in this Agreement, you and Nevaluer agree as follows:
1. Definitions
The "Agreement" refers to these Terms of Service (the "Terms"), our Privacy Policy, and all other operating rules, policies, and procedures that we may publish periodically on the Website.
"Nevaluer", "we" and "us" refer to Nevaluer Technologies Private Limited and Nevaluer Inc., a software company doing business as Nevaluer, as well as our affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees.
The "Service" refers to the Website and online products provided by Nevaluer.
The "Website" refers to Nevaluer's website located at nevaluer.com, all subdomains of nevaluer.com such as app.nevaluer.com, and all content, services, and products provided by Nevaluer at or through nevaluer.com and its subdomains.
"User ", "you" and "your" refer to the individual person, company, or organization that has visited or is using the Website or Service; that accesses or uses any part of the account; or that directs the use of the account in the performance of its functions. A User must be at least 13 years of age.
"Authorized Users" refer to Users and the Nevaluer personnel that Users authorize to access our Service.
A "Subscription" is
(a) an online order for the Service completed and submitted by you through this Website and accepted by Nevaluer or
(b) another written agreement or purchase order for the Service accepted by both you and Nevaluer.
The "Subscription Date" refers to
(a) the date you submit your online order through the Website or
(b) the date you accept an agreement that is ultimately accepted by both you and Nevaluer.
2. Description
Nevaluer's mission is to transform software development by analyzing data across the stack to quantify the craft of development. Features and functionality are as described on our Website on the Subscription Date, as such features and functionality may change periodically. We operate our Service on our providers' hosting servers to enable Authorized Users to access and use our Service via the web. By using or accessing any part of our Service, you are representing that you have the capacity and authority to enter into this agreement and are consenting on behalf of yourself and/or as an authorized representative of your company, as applicable, to be bound by this agreement.
3. Account Terms
3.1 Access to Services
Nevaluer distributes the Service online. You are solely responsible for providing, installing, and maintaining at your own expense all equipment, facilities, and services necessary to enable Authorized Users' access and use of the Service through the interface, including, without limitation all computer hardware, software, and Internet access.
3.2 User Account Security
You are solely responsible for tracking and for ensuring the security and confidentiality of all user identifiers and passwords. Nevaluer has no liability with respect to any use or misuse of such identifiers or passwords, and any use other than as provided in this Agreement will be considered a breach of this Agreement by you.
Nevaluer has implemented commercially reasonable, industry-standard technical and organizational measures designed to secure your data from accidental loss and from unauthorized access, use, alteration, or disclosure. Each hosting provider for the Service has or will have similar contractual obligations to Nevaluer. Nevaluer does not represent that it meets the standards for operational compliance or certification in any specific area, including any government or industry-association requirements (see Section 15.3).
4. Acceptable Use
4.1 Compliance with Laws and Regulations
You will use commercially reasonable efforts to ensure, through proper instructions and enforcement actions, that all access to and use of the Service by you or Authorized Users, or otherwise through your facilities, equipment, identifiers, or passwords, will conform to this Agreement and will be made and used solely for proper and legal purposes, and will be conducted in a manner that does not violate any law or regulation, the rights of any third party, or this Agreement.
4.2 Conduct Restrictions
No provision of this Agreement includes the right to, and you will not, directly or indirectly:
5. Service Period
This Agreement will commence on the Subscription Date and, unless terminated early in accordance with Section 7, continue for the number of months or year(s) specified in the Subscription as measured from the Subscription Date (the "Initial Period").
If you are using a Paying Plan, this Agreement will automatically renew for successive renewal periods of the same duration of the Initial Period (each, a "Renewal Period") unless one party gives notice of termination or non-renewal. The Initial Period and all subsequent Renewal Periods are collectively the "Service Period."
If you are using the Service under a Free Plan, this Agreement will be deemed month-to-month and either party will be free to not renew, or to terminate, this Agreement immediately upon notice to the other.
6. Payment
Pricing: Unless the parties agree otherwise in a separately executed written agreement for a Paying Plan, all fees including taxes for the Service ("Fees") will be initially based on the pricing published at the Website as of the Subscription Date for the Initial Period. In order to maintain the quality of the Service, pricing may automatically increase by the greater of 3% or CPI to adjust for inflation, which can increase the cost of improving and maintaining the Service. All or certain of the Fees may be calculated on the basis of the number of users in your organization, number of synchronized repositories, number of executed workflows and automations, and duration of data retention.
Authorization for payment: You agree to give Nevaluer permission to charge you using that payment method for any services used during the Service Period. As indicated in a Subscription, Nevaluer may bill: in advance; at the time of purchase; shortly after purchase; or on a recurring time- or usage-based basis.
Responsibility for payment: You agree that you are authorized to use the payment method you entered when creating a billing account. You must keep all information in your billing account current. You can access and modify your billing account information through the Website and may change your payment method at any time. If you notify Nevaluer to stop using your previously designated payment method and fail to designate an alternative, Nevaluer may immediately suspend use and access to the Service. Any notice from you changing your billing account will not affect charges Nevaluer submits to your billing account before Nevaluer reasonably could act on your request.
Billing schedule; no refunds: Payments for all accounts registered to pay via credit card are due the date the invoice is posted on your account. Payments for all accounts registered to pay via check, wire transfer, or Automated Clearing House (ACH) are due within 30 days of the invoice date unless otherwise agreed-to by the parties in writing. If any payment is not made when due, Nevaluer may immediately suspend use and access to the Service. All prepayments, if any, for the Service (monthly, yearly, or otherwise) will be deemed fully earned upon payment and are non-refundable.
Missed payments: Any amount not paid when due will bear interest at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is less, computed and compounded daily from the date due until the date paid. Further, in the event of any action by Nevaluer to collect any amount not paid when due, you will pay or reimburse Nevaluer's costs of collection (including, without limitation, any attorneys' fees and court costs).
Pricing changes: Except for automatic increases to adjust for inflation pursuant to Section 6.1, Nevaluer will notify you in advance, either through the Service or by email pursuant to Section 15.6, if Nevaluer changes Fees that would apply to you in a Renewal Period. If you do not agree to these changes, you must give notice of your intent to not renew the Agreement for such Renewal Period and stop using the Service on or before the effective date of termination. If you fail to give notice of non-renewal, your payment information on file will be charged according to the new Fees thereafter.
Cancellation: If you terminate this Agreement early or if it's terminated early by Nevaluer pursuant to Section 7, you will not be obligated to pay the Fees following the effective date of termination. In all other cases, and regardless of whether you and your Authorized Users access or use the Service at the levels reflected in the Subscription or otherwise, you are responsible for paying all Fees through expiration of the Service Period.
7. Cancellation and Termination
7.1. Account Cancellation
It is your responsibility to properly cancel your account with Nevaluer. You can cancel your account at any time by going into your account settings.
7.2. Upon Cancellation
Any and all rights granted to you with respect to the Service and Technology, and any and all rights granted to Nevaluer with respect to your data except as written in Section 11.2, will terminate on the effective date of termination. You agree return to Nevaluer any and all Confidential Information of Nevaluer in your possession or control. Nevaluer will have no obligation to provide the Service to you or Authorized Users after the effective date of the termination. You will pay to Nevaluer any amounts payable for your and Authorized User's use of the Service through the effective date of the termination, together with all other amounts in accordance with Section 6. This Section 7 and Sections 4, 6, and 10-15 will survive the expiration or earlier termination of this Agreement.
Nevaluer's only obligation with respect to any electronic information transmitted or received by you or Authorized Users in relation to use of the Service is to promptly delete or destroy any information that is stored in the Service database on the effective date of termination upon your request. You acknowledge that the duration of the retention of such information is determined by the terms of the applicable Free Plan or Paying Plan. In addition, you acknowledge that although information in the Service database will be deleted from its transaction servers, Nevaluer may retain such information stored on automatic backup archiving systems during the period such backup or archived materials are retained under Nevaluer's customary procedures and policies. In addition, Nevaluer may retain certain information as provided in Section 11.2.
7.3. Nevaluer May Terminate
Nevaluer may terminate this Agreement immediately upon notice to you if you breach any provisions in the Agreement, in order to comply with applicable laws or regulations, or if you default in the timely payment of any amounts due Nevaluer under a Paying Plan.
8. Service Commitment and Support
Excluding scheduled maintenance windows, Nevaluer will use commercially reasonable efforts to maintain 99.8% availability of the hosted portion of the Service for each month during the term of this Agreement. The Service will be deemed "available" so long as Authorized Users are able to login to the Service interface and access data.
If you are under a Paying Plan, Nevaluer will provide in-product and email support ("Support"). Although no response times are guaranteed, Nevaluer will use commercially reasonable efforts to respond to such support requests within 48 hours. Nevaluer may delegate the performance of certain portions of the Support to third parties, but will remain responsible to you for delivery. In the event any Support is not performed with reasonable skill, care, and diligence, Nevaluer will re-perform the Support to the extent necessary to correct the defective performance, and you acknowledge that re-performance will be your sole and exclusive remedy for any defective performance.
Subject to this Agreement, Nevaluer will make the Service available to you and Authorized Users during the Service Period, and Nevaluer hereby grants to you, during the Service Period, a nonexclusive, nontransferable, limited right to enable Authorized Users to access and use the Service through the interface and the Website, and to access and use Nevaluer's technical and operations documentation and Agents (as defined in Section 9) in support solely for your internal, business use.
You acknowledge that your and each Authorized User's access and use of the Service are subject to Nevaluer's Privacy Policy which is incorporated into this Agreement by reference. Nevaluer may delegate the performance of certain portions of the Service to third parties, but will remain responsible to you for delivery. Nevaluer may in its discretion modify, enhance, or otherwise change the Service.
9. Agents; Third-Party Content
Nevaluer will make various application program interfaces (APIs), agents, libraries, and other materials available at the Website or through the Service at its discretion to support your access and use of the Service (collectively, "Agents"). You acknowledge and agree that:
10. Nonuse and Nondisclosure of Confidential Information
10.1. Confidentiality
As used in this Agreement, "Confidential Information" means any information that is proprietary or confidential to the Discloser (as defined below) or that the Discloser is obligated to keep confidential (e.g., pursuant to a contractual or other obligation owing to a third party). Confidential Information may be of a technical, business, or other nature. However, Confidential Information does not include any information that:
This section will not be interpreted or construed to prohibit:
10.2. Pre-Release Program
As set forth in the Non-Disclosure Agreement, you agree that you will not disclose, publish, or otherwise disseminate any Confidential Information to anyone other than individuals who are employees of Nevaluer, members of the pre-release program, or as otherwise expressly permitted or agreed to in writing by Nevaluer. You further agree to take reasonable precautions to prevent any unauthorized use, disclosure, publication, or dissemination of Confidential Information, including preventing access to or display of the Service to third parties. You agree to use the Confidential Information solely for the permitted uses as set forth in this Agreement. You agree not to use Confidential Information otherwise for your own or any third party's benefit without the prior written approval of an authorized representative of Nevaluer in each instance.
11. Customer Data
11.1. Ownership of Data
You retain ownership, right, and responsibility to all text, software, audio, video, images, or other content that you and/or any Authorized User run on or through the Service (collectively "Customer Data"), subject only to the limited rights expressly granted in this Agreement and intellectual property rights. You are solely responsible, and Nevaluer assumes no liability for the Customer Data that Authorized Users or other third parties post, send, or otherwise make available over or through the Service.
11.2. License Grant to Nevaluer
In order to provide and support the Service for your benefit, you hereby grant Nevaluer a worldwide, non-exclusive, royalty-free license during the Service Period to use, reproduce, electronically distribute, transmit, have transmitted, perform, display, store, and archive Customer Data. You agree that, so long as no Confidential Information is publicly disclosed, Nevaluer may:
12. Intellectual Property
As used in this Agreement, "Technology" means any and all know-how, processes, methodologies, specifications, designs, inventions, functionality, graphics, techniques, methods, applications, computer programs, libraries, user manuals, documentation, products or other technology and materials of any kind, or any enhancement thereto, used by Nevaluer in connection with the performance of the Service or the Support, or made available by Nevaluer to you, any Authorized User, or any third party in connection with the Service or the Support. Without limiting the above, Technology includes the products, services, and technology made available through the Website, the Agents, the Service interface, and any Nevaluer branded or co-branded websites (including sub-domains, widgets, and mobile versions).
The Service and Technology constitute or otherwise involve valuable intellectual property rights of Nevaluer, and Nevaluer will own all right, title, and interest in and to the above. No title to or ownership of the Service or Technology, or any intellectual property rights associated therewith, is transferred to you, any Authorized User, or any third party under this Agreement. Sections 8-9 describe the entirety of your limited rights to access and use the Service and Agents and to make the Service and Agents available to Authorized Users. Except with respect to certain of the Agents, in no event will you be entitled to access or review any object code or source code. Nevaluer reserves all rights to the Service and Technology not otherwise expressly granted herein.
13. Limitations of Liability
You understand and agree that we will not be liable to you or any third party for any damage, injury, or loss of profits, use, goodwill, or data, or for any incidental, indirect, special, consequential, or exemplary damages, however arising, that result from:
These limitations will not apply to damages arising out of a party's failure to comply with its confidentiality obligations, indemnification obligations, or payment obligations to Nevaluer. Except for their respective indemnity and confidentiality obligations, in no event will either party, their affiliates, directors, employees, or licensors be liable to the other party or any authorized user for any claims, proceedings, liabilities, obligations, damages, losses, or costs in an amount exceeding the fees you paid to Nevaluer.
This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the non-breaching party has been advised of the possibility of such damage. The above limitations of liability will apply to the fullest extent permitted by law in the applicable jurisdiction.
14. Representations and Indemnities
This section states Nevaluer's entire liability and your exclusive remedies for intellectual property rights infringement. You hereby represent and warrant to Nevaluer that you have the authority to enter into and perform this Agreement, and that performance of the Agreement's obligations and exercise of its rights do not and will not violate any applicable laws, regulations, or orders.
You hereby represent, warrant, and covenant that:
Nevaluer hereby represents, warrants, and covenants to you, if under a Paying Plan, that:
Nevaluer agrees to defend, indemnify, and hold harmless you, if under a Paying Plan, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt and expenses (including without limitation attorneys' fees) arising out of or related to:
Nevaluer will have no liability for any infringement claim to the extent it:
15. Miscellaneous
15.1. Non-Assignability
Nevaluer may assign or delegate these Terms of Service and/or the Privacy Statement, in whole or in part, to any person or entity at any time with or without your consent, including the license grant in Section 11.2. You may not delegate, assign, or transfer this Agreement or any of its rights and obligations under this Agreement, and any attempt to do so will be void.
15.2. Governing Law
Except to the extent applicable law provides otherwise, this Agreement between you and Nevaluer and any access to or use of the Website or the Service are governed by the laws of Republic of India, without regard to conflict of law provisions. You and Nevaluer agree to submit to the exclusive jurisdiction and venue of the courts located in the city of Salem, Tamil Nadu in India.
15.3. General Use
The Service is provided to the billed client as "commercial items", "commercial computer software", "commercial computer software documentation" and "technical data" with the same rights and restrictions generally applicable to the Service. If you or any Authorized User is using the Service on behalf of the billed client and these terms fail to meet the client's needs or are inconsistent in any respect with applicable law, you and your Authorized Users must immediately discontinue use of the Service.
15.4. Import-Export Controls
In connection with this Agreement, you will comply with all applicable import, re-import, export, and re-export control laws and regulations, including the Export Administration Regulations, the International Traffic in Arms Regulations, and country-specific economic sanctions programs implemented by the Office of Foreign Assets Control. For clarity, you are solely responsible for compliance related to the manner in which you choose to use the Service, including the transfer and processing of Customer Data.
15.5. Obligations of Parties
The parties expressly understand and agree that their relationship is that of independent contractors. Nothing in this Agreement will constitute one party as an employee, agent, joint venture partner, or servant of another.
Nevaluer will have no liability to you, Authorized Users, or third parties for any failure or delay in performing any obligation under this Agreement due to circumstances beyond its reasonable control, including without limitation acts of God or nature, fires, floods, strikes, civil disturbances or terrorism, or interruptions in power, communications, satellites, the Internet, or any other network that are beyond its reasonable control.
15.6. Communications
Nevaluer may send you, in electronic form, information about the Service, additional information, and any information the law requires Nevaluer to provide. You acknowledge and agree that Nevaluer may provide notices to you by email at the address you specified in its Subscription or by access to a website that Nevaluer identifies. Notices emailed to you will be deemed given and received when the email is sent. If you do not consent to receiving notices electronically, you and your Authorized Users must stop using the Service. (Please note that these provisions relate to the business relationship and are distinct from marketing and similar emails covered by the "Opt-Out" provisions of the Privacy Policy.) You may provide legal notices to Nevaluer by email to administration@nevaluer.com. You must specify in all such notices that the notice is being given under this Agreement.
15.7. Severability, No Waiver, and Survival
If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed to reflect the parties' original intent. The remainder of the Agreement will remain in full force and effect. Any failure on the part of Nevaluer to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.
15.8. Complete Agreement
These Terms of Service, together with the Privacy Policy, represent the complete and exclusive statement of the Agreement between you and Nevaluer. This Agreement supersedes any proposal or prior agreements, oral or written, and any other communications between you and Nevaluer relating to the subject matter of these terms.
If any information posted on the Website conflicts with any provision of this Agreement, the applicable provision of this Agreement will control. Any terms and conditions of any other arrangement issued by you in connection with this Agreement, which are in addition to, inconsistent with, or different from the terms and conditions of this Agreement, will be of no force or effect. Any affiliate of yours will be deemed a third party for purposes of this Agreement. This Agreement can only be modified only by a written arrangement duly executed by authorized representatives of the parties.
Contact Us
If you have any questions or concerns about these Terms of Service, please email us at support@nevaluer.com.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.